diff --git a/CONTRIBUTING.md b/CONTRIBUTING.md
index 2ff00122e..797e35a84 100644
--- a/CONTRIBUTING.md
+++ b/CONTRIBUTING.md
@@ -1,4 +1,14 @@
-# Contributing
+# Issues and Support.
+
+Please remember the issue tracker on github is _not_ for user support.  Please also do not email developers directly for support.  Instead please use IRC or the forums first, then if the problem is confirmed create an issue that details how to repeat the problem so it can be investigated.
+
+Issued created without steps to repeat are likely to be closed.  E-mail requests for support will go un-answered.
+
+Remember that issues that are due to mis-configuration, wiring or failure to read documentation just takes time away from the developers and can often be solved without developer interaction by other users.
+
+Please search for existing issues *before* creating new ones.
+
+# Developers
 
 Please see the Contributing section of the README.md